Terms & Conditions
OPEN ACCOUNTS
Coast Controls extends credit to industrial and distributor accounts with a good published credit rating. Companies may apply for an open account by filling out Coast Control’s Credit Application Form, or by supplying credit information on their company’s letterhead to Coast Control’s Accounting Department. Credit Information supplied by the buyer, or by others on the customer’s behalf, shall become part of the Credit Application and any false or misleading information shall constitute fraud. All orders are shipped prepaid, COD, or wire-transfer, until an open account is established.
PAYMENT TERMS OR OPEN ACCOUNTS
Terms are Net 30 days. FOB is Sarasota, Florida.
ACCOUNT MANAGEMENT AND REMEDIES
In the event it becomes necessary for Coast Controls to file suit to enforce payment of past due invoices, such a suit will be brought in Sarasota, Florida. Coast Controls shall be entitled to collection of fees, court costs, and interest at 10% per annum or such legal maximum rate as is allowed, on all invoice amounts past due. All purchase agreements are governed by the laws of the State of Florida.
SHIPPING
Coast Controls ships UPS Ground or R & L Freight. If the customer prefers another carrier, or a premium routing method, this information must be clearly stated on the Purchase Order and confirmed, in writing, by Coast Controls. The customer must authorize any additional expenses that will incur. If quoted a delivery time frame and Coast Controls has received a Purchase Order, the order will ship during the delivery time frame. For customers with an urgent request, there exists a possibility to ship earlier than quoted. However, an “expedite fee” is charged, along with any other expenses incurred to fulfill this request. All promises of shipment or delivery are approximated as closely as possible by Coast Controls, but are subject to delivery estimates made by our suppliers, weather conditions, fires, strikes, disputes, accidents, delays in transportation, material, fuel, or labor shortages, or any other cause beyond reasonable control of Coast Controls. In no event will Coast Controls assume any responsibility for any delays in shipments or deliveries.
EXPEDITING ORDERS
If purchase orders must be expedited, interfering with the normal work flow of manufacturing, a minimum of a 20% “expediting fee” will incur. The minimum “expediting” charge is $50.00 per order.
BLANKET ORDERS
Blanket orders may be scheduled over a 12 month period, starting from the original date of purchase order and concluding with the final shipment. Blanket order terms may not exceed the period agreed to. Each scheduled delivery must constitute at 10% of the entire order. Deliveries may not be rescheduled without a two week notice. Scheduled shipments may not be broken up. Cancellation charges will be assessed against all work in progress, development costs, and inventory. Failure to accept delivery for all items ordered within the period agreed to may result in Coast Controls reestablishing unit priced for each item ordered for the entire order, i.e. for items shipped and for item not yet shipped. This new price will be based upon both the new numbers of units scheduled for delivery, and the number of units already delivered. If this number of units fall below the quantity break required to receive the original quoted, then the price will have to be adjusted.
SHORTAGES AND DAMAGES
All claims for shortages or shipment errors must be made within 15 days after the receipt of the shipment. Coast Controls liability is limited to the value of material value on the invoice. Claims for other loss or damages are filed against the carrier involved in the specific shipment.
DISCONTINUED ITEMS
Items are subject to change or discontinuance without notice. Ask a Customer Service Representative for advice on any possible substitution for your application.
RETURNS & REPAIRS
Any Coast Controls purchase may be returned for credit within 30 days of shipment, provided that the item is (A) unused and resalable, (B) found to be defective in either material or workmanship (subject to QA inspection), or (C) not specifically restricted from return as stated below. Before returning any item call 941-355-755 to obtain a Return Authorization (RA) number. We will not be able to process your return and properly credit your account without a Return Authorization number. Please have your invoice or packing slip number available when you call. If the return is a result of an error by Coast Control, we will gladly make arrangements for return at our expense. Returns that are not the result of a defect or error by Coast Controls must be returned at the customer's expense and will be subject to a handling and/or restocking charge. Include with your return a copy of your invoice or packing slip, along with the Return Authorization number given to you by Coast Controls. All merchandise must be returned in its original packaging. C.O.D. returns will not be accepted.
CANCELLATIONS AND RESTOCKING CHARGES
Cancellation of any order must be approved by Coast Controls and will be on terms that protect us from any loss. The restocking charge is 25% on all product returned. The minimum restocking charge is $25.00. Returns must be made within 30 days of receipt of product. Shipping expenses are paid by the customer. All products are subject to factory inspection and must be in resellable condition to receive credit.
ENGINEERING OR TECHNICAL ASSISTANCE
Technical assistance is available at no charge to help the customer in choosing Coast Controls products for a specific application. However, any selection, quotation, or application suggestion offered from Coast Controls, its’ representatives or distributors, are only to assist the customer, and in all cases, determination of fitness for purpose or use are solely the customers’ responsibility. While every effort is made to offer solid advice and to produce technical data and illustrations accurately, such advice and documents are for reference only, and subject to change without notice. Programming of product is the customer’s responsibility.
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